From 51cd5accf8ae5b310457d47acd03c011d3bbb6a6 Mon Sep 17 00:00:00 2001 From: M66B Date: Fri, 14 Sep 2018 16:50:20 +0000 Subject: [PATCH] Updated FAQ --- FAQ.md | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/FAQ.md b/FAQ.md index f6952c56..9d7d3d58 100644 --- a/FAQ.md +++ b/FAQ.md @@ -133,9 +133,16 @@ Possible causes of messages not being synchronized (sent or received) are: * The number of days to synchronize is set to low * There is no usable internet connection * The email server is temporarily not available +* Android stopped the synchronization service So, check your account and folder settings and check if the accounts/folders are connected (see the legend menu for the meaning of the icons). +On some devices, where there are lots of applications competing for memory, Android may stop the synchronization service as a last resort. +Some Android versions, +in particular of Huawei (see [here](https://www.forbes.com/sites/bensin/2016/07/04/push-notifications-not-coming-through-to-your-huawei-phone-heres-how-to-fix-it/) for a fix) +or Xiaomi (see [here](https://www.forbes.com/sites/bensin/2016/11/17/how-to-fix-push-notifications-on-xiaomis-miui-8-for-real/) for a fix) +stop apps and services too aggressively. + **(17) Why does manual synchronize not work?**